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Health services management

UQ Health Insitu hosts a range of courses in the area of health services management.  Courses are listed alphabetically below. 

Please click on the course title for more information.

Health services management course list


Creating a positive work culture in health services

Learn how to optimise the work climate and culture within health services to benefit the individual employee and wider organisation. RACGP accredited. RCNA endorsed.


Customer focused healthcare

This course explores the notion of customers in health, how patient centred care has evolved - and will continue to evolve in the future. RACGP accredited. RCNA endorsed.


Managing health service teams
This course is designed to provide new or prospective managers with an understanding of the nature of management and explores the types of decisions that are inherent with managing a team. RACGP accredited. RCNA endorsed.

Show me the money part 1: Key financial concepts every health professional needs

Equips clinicians to have basic practical financial literacy. RACGP accredited. RCNA endorsed.


Show me the money part 2: Influencing the way resources are deployed to delivery healthcare
Learn how to develop an accurate budget that matches financial resources with service goals, and prepare a business case for either investment or change. RACGP accredited. RCNA endorsed.

Strategic planning for health services

This course provides a framework for developing a strategic plan and offers a number of useful tools to assist in this process. It also explores the key leadership aspects relating to strategy. RCNA endorsed


The right people on the job (The basics of human resource management)

People are the lifeblood of any health service. If you are involved in staffing decisions, this is the course for you. RACGP accredited. RCNA endorsed.


UQ Health Insitu

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The University of Queensland