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This education program is developed and delivered for the University of Queensland, by University of Queensland (UQ) Health Insitu. UQ Health Insitu is the lifelong learning arm of the University of Queensland Faculty of Health Sciences.
Expert presenters:
Professor Claire Louise Jackson
Professor in General Practice & Primary Health Care, University of Qld
Director, Mater Centre for Integrated Health Care and General Practice, Mater Hospital, South Brisbane.
Claire has been active in general practice undergraduate and postgraduate education and research for many years, and has been extensively involved in health services research and reform since the early 90s. As Director of the University of Queensland Field Support Service, she was heavily involved in the development of Australian Divisions of General Practice in the mid-90s. Her current primary area of research interest is in improved health system integration, a topic which she has published and presented internationally. With Inge de Jong, Claire co-authored ‘Achieving Effective Health Care Integration – the Essential Guide’ in 2000, a publication that has sold over 1000 copies to date. She is a member of Queensland’s General Practice Advisory Council Communications Workgroup, is the immediate past Chair of the Royal Australian College of General Practitioners (Qld Faculty), is a past Chair of the RACGP Nnational College Council, is a long-serving member of the Brisbane Inner South Division of General Practice Board, and member of the Management and Steering Committees of the Brisbane Inner South Centre for Health Service Integration. Claire has been involved in numerous research and policy development projects at state and national level, including the National Demonstration Hospitals Program (3 and 4), the national Divisions/Hospital Integration Program, Health Connect, and the national GP/Hospital Demonstration sites program.
Claire is an active clinician in part-time general practice in Brisbane, and a member of the IBA Health Board.
She was appointed to the Chair of General Practice at the University of Queensland in May 2005.
Dr Beres Wenck
Dr Beres Wenck is a general practitioner at Milton with a keen interest in championing health systems delivery and reform. She was the Medical Director of two Coordinated Care Trials from 1997-2005.
She is a Past President of Queensland AMA and Brisbane North Division of General Practice. She currently holds two ministerial appointments - Board of Health Promotion Queensland and the Board of Q-Comp. In 2002, she was appointed by the Federal and State Health Ministers to Co-Chair the Reference Group - 'Continuum between preventative, acute, chronic and primary care' to inform the current Medicare agreement.
She is the Chair of the GP Advocacy and Support RACGP National Standing Committee and played a significant role in the recent reform to the EPC item numbers.
Ms Jan Chaffey
Ms Chaffey graduated and practised as a physiotherapist before moving into the discipline of practice management. Jan brings 20 years of such experience to this presentation and also 3 years as the National President of the Australian Association of Practice Management. Jan is the incumbent Senior Practice Manager at the Camp Hill Medical Centre in Brisbane, Queensland – a practice of 17 GPs. Jan is also a surveyor for Australian General Practices Accreditation Limited (AGPAL), an associate member of the Australasian Society of Aviation Medicine (ASAM) and is a Director of Stat Health Systems P/L.
References:
For Claire Jackson
[1] Australian Divisions of General Practice (ADGP). National Practice Nurse Workforce Survey Report. ACT: ADGP, 2006.
[2] Hayes N. Successful team management. London: International Thomson Business Press, 1997.
[3] Poulten B, West M. The determinants of effectiveness in primary health care teams. Journal of Interprofessional Care 1999;13:7-18.
[4] Molyneux J. Interprofessional teamworking: what makes teams work well? Journal of Interprofessional Care 2001;15(1):29-35.
[5] Grumbach K, Bodenheimer T. Can Health Care Teams Improve Primary Care Practice? JAMA 2004;291:1246-1251.
[6] Wagner E. Effective Teamwork and Quality of Care. Medical Care 2004;42(11):1037-1039.
[7] Hurst K, Ford J, Gleeson C. Evaluating self-managed integrated community teams. Journal of Management in Medicine 2002;16(6):263-83.
[8] Spencer M, Southern T. Achieving focused teamwork. In: Pearson and Spencer (Eds). Promoting Teamwork in Primary Care. London: Arnold, 1997.
[9] Hope JM, Lugassy D, Meyer R, Jeanty F, Myers S, Jones S, et al. Bringing interdisciplinary and multicultural team building to health care education: the downstate team-building initiative. Acad Med 2005;80(1):74-83.
[10] Boon H, Verhoef M, O'Hara D, Findlay B, Majid N. Integrative healthcare: arriving at a working definition. Altern Ther Health Med 2004;10(5):48-56.
[11] Jackson CL, de Jong I, Oats J. Clinical pathways involving general practice--a new approach to integrated health care? Aust Health Rev 2000;23(2):88-95.
[12] Laurant M, Reeves D, Hermens R, Braspenning J, Grol R, Sibbald B. Substitution of doctors by nurses in primary care. Cochrane Collaboration, 2004.
[13] Thompson RL, Summerbell CD, Hooper L, Higgins JPT, Little PS, Talbot D, et al. Dietary advice given by a dietitian versus other health professional or self-help resources to reduce blood cholesterol. Cochrane Collaboration, 2003.
[14] Kinmonth AL, Woodcock A, Griffin S, Spiegal N, Campbell MJ. Randomised controlled trial of patient centred care of diabetes in general practice: impact on current wellbeing and future disease risk. The Diabetes Care From Diagnosis Research Team. BMJ 1998;317(7167):1202-8.
[15]Shaw B, Cheater F, Baker R, Gillies C, Hearnshaw H, Flottorp S, et al. Tailored interventions to overcome identified barriers to change: effects on professional practice and health care outcomes. Cochrane Collaboration, 2005.
For Jan Chaffey
[1] Larson CE, Lafasto FMJ. Teamwork: what must go right, what can go wrong. London: Sage, 1989.
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