 Leading clinical handover
In health care today, there is increased patient movement between health care settings, more teams are caring for the same patient and the complexity of care has increased. As a result, clinical handover is happening more frequently, becoming more complex and is a major risk point in patient safety.
Clinical leaders have the power to positively impact their patients’ safety by leading, influencing and improving clinical handover within their workplace.
This course will give you the tools to improve clinical handover processes, using evidence based principles.
The topics covered in this course include:
- Your role in leading and improving clinical handover
- Accountability and responsibility in clinical handover
- Clinical handover and patient safety
- Designing good handover solutions
- Looking at the evidence for handover solutions
- Strategies to improve communication, teamwork and patient-centredness in clinical handover
- Support systems for clinical handover
- Developing standard operating protocols for clinical handover
- Evaluating information systems for clinical handover
- Identify the impact of handover on patient safety, within your area of responsibility
- Explain the role that information transfer, responsibility and accountability play in handover
- Reflect on your role in leading and improving handover
- Describe the relationship between current evidence and good handover solutions
- Explain the role that communication, teamwork, the patient play in clinical handover
- Describe the systems needed to support clinical handover, in particular, standard operating protocols and information systems
- Apply current evidence to handover processes, within your area of responsibility, and identify areas for improvement
- Critically assess existing handover solutions and identify good candidates for improving clinical handover
- Formulate an action plan to influence and improve handover processes.
Module pathway - includes all tools and resources
- Clinical handover – is it on my radar? (GLX-0012)
Is clinical handover on your radar? What does it mean to you? How are you performing?
In this module we look at what clinical handover involves, its impact on patient safety, and reflect on what it means to you, as a clinician. We also explore the tricky question of responsibility transfer in clinical handover. Is it happening and how is it done?
- Clinical handover – communication, teamwork and the patient (GLX-0014)
What can we do to improve these in handover? This module will explore the role of communication, teamwork and patient-centredness in clinical handover and present strategies, from the literature, to improve these. You will have an opportunity to audit your current handover practices against these strategies and develop an action plan to improve them.
- Supporting clinical handover – systems and culture (GLX-0015)
Effective handover requires more than the skills of individual clinicians and health care teams, it requires system and organisational commitment. In this module, we explore the role of systems and culture in improving clinical handover. We focus on developing a standard operating protocol for handover and best practice design of electronic handover tools.
|
