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HI4669: Managing health service teams
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Terms and Conditions

The topics covered in this short course include:

  • The role of the manager
  • Leadership in management
  • The structure and dynamics of teams
  • Operations management
  • Coping with the stresses of management
  • Strategies for working with challenging relationships

Just landed a team management role for the first time? Or perhaps you are aspiring to manage others? Whether it is a team of clinicians operating in a facility, or a small mix of professionals running a private practice, when a group of people work together towards their own and shared goals, they need direction, guidance and a sense of purpose. A manager is needed to oversee team and individual achievements, to take responsibility for the activities of the group. A manager should provide inspiration and empowerment, to help their team members succeed.

‘Managing health service teams’ is designed to provide new or prospective managers with an understanding of the nature of management and explores the types of decisions that are inherent with managing a team.


Duration
10 Hours
Availability The course is available at all times
Accreditation
RCNA RACGP - QA&CPD 40 Category 1 points on completion of full program (Activity 748773)
Academic Pathway This course is part of a direct pathway to the Master of Health Sciences (Clinical Leadership) and Graduate Certificate in Health Sciences, with The University of Queensland. Click here to learn more.
Endorsement
RCNA This activity has been endorsed by APEC number: 070131367 on behalf of Royal College of Nursing, Australia (RCNA) according to approved criteria
10 RCNA CNE points
Audience
Medical, nursing, allied health, operational staff, and management
Learning Goals Through understanding the role and responsibilities of managers, create an outline of your development needs for fulfilling a management role.

Appreciate the vital role of leadership in team management

Understand how to manage others to support positive team dynamics

Understand the responsibilities of a team manager in relation to operational plans and budgets.

Be aware of and develop strategies for dealing with the common challenges and stressors of first- line clinical management

Develop and maintain effective working relationships with team members


Course outline

Module code Module title Time
HM09-M07 Orientation to ‘Managing health service teams’ 10 mins
HM09-M01 The role of the manager 90 mins
HM09-M02
Leadership as a manager 90 mins
HM09-M03
How do teams work? 90 mins
HM09-M04 Operations management 90 mins
HM09-M05 Coping with the stresses of middle management in healthcare 90 mins
HM09-M06 Maintaining effective professional relationships 90 mins
HM09-M08 Summing up ‘Managing health service teams’ 10 mins
Related courses

Related courses
Allied health
Developing clinicians as leaders
Health services management
HSE / Quality manager
Leadership skills
Medical Practitioner
Nurse
Pharmacist
Practice Manager / Admin
Professional and workforce development
Academic Pathway This course is part of a direct pathway to the Master of Health Sciences (Clinical Leadership) and Graduate Certificate in Health Sciences, with The University of Queensland. Click here to learn more.

Enrol today
Select one of the links below to enrol



I have a voucher for this course

Terms and Conditions
UQ Health Insitu

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The University of Queensland